A leading Indian multinational automotive battery company wanted a smart conversational customer support bot solution which would seamlessly assimilate both customer and product data to provide highly efficient, automated post-sales enquiry and support services to its customers. The client aimed to reduce the redundancy on call centre and provide faster response times using smart bots.

Download this case study and know how Innominds:

• Enabled better customer engagement with a smart conversational chatbot that could efficiently resolve queries related to product purchases made by customers
• Saved 320 person-hours in application development time